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Why Choose Us?
Expert Carpet, Upholstery, Window and Solar Panel Cleaners in Ballarat
Ballarat Cleaning Specialists are proud to provide a top quality service to hundreds of individual domestic and commercial customers in the Ballarat area. We don’t just want you to be happy with our service; we want you to be thrilled!
We’re Weird, But in a Good Way! Here’s How We Are Redefining Customer Service Excellence:
We don’t let you pay us until you are happy with the job. (Seriously, this is how our 100% Satisfaction Guarantee works! More on that below.)
We don’t believe you when you say that you are happy with the job. So we follow up with a quality call just to check! (This is one way that we run towards problems, not away from them. If something isn’t right, then we want to know.)
We scare our customers with our punctuality. We actually arrive when we say that we will. If for some strange reason we are running late, we communicate that to you with as much notice as we can. We respect your time.
We’re not the cheapest and we don’t claim to be. Instead, we offer a premium service experience. You will feel the difference from the moment that we answer the phone until the moment that we complete your high quality clean.
Window Cleaning | Carpet Cleaning | Upholstery Cleaning | Solar Panel Cleaning
We offer window cleaning, but we are not window cleaners. We clean carpets, but we are not carpet cleaners. There are many service providers, but we are customer service providers.
Why Ballarat Cleaning Specialists?
100% Satisfaction Guarantee
We guarantee to leave you 100% satisfied with the finished clean.
Unfortunately, due to their nature, we cannot guarantee the removal of any given stain in carpets or upholstery. We will also not give a refund if
- The cause of your dissatisfaction is a factor that we had previously identified as inhibiting the quality of the job
- The claim is unreasonable or seems designed to abuse the guarantee
Aside from these conditions, we will gladly offer to resolve the issue at no extra cost. If we are unable to do so, a full refund will be issued. Simple as that! We are confident in our ability to provide an elite level of service with which all of our customers will be satisfied.
One Step Further
We don’t let you pay us until you have said that you are happy with the job! By taking this extra step, we put you in the driver’s seat of our satisfaction guarantee. We also hold ourselves accountable to run towards problems, not away from them. We do at times require deposits in advance (bookings over $1000) or full payments in advance (cleans related to rental vacates or the sale of a property) but by default, we don’t let you pay us until you say that the job is done.
Ballarat Cleaning Specialists are committed to the highest quality Window, Carpet, Upholstery & Solar Panel Cleaning in Ballarat and its surrounding areas.
If we leave one streak on one window, call us back! We will return with a smile.
What our Customers Think
Mark was very professional, it was easy to deal with him and I was very happy with the work that he has done
Ballarat Cleaning Specialists have been cleaning our windows for well over a decade. Suffice to say, working in the optical industry, clarity is everything. It still amazes us how shiny & new our windows & mirrors are after an exceptional clean – the likes that Ballarat Cleaning Specialists have always provided! A huge thanks from the team at Fairbanks Eye Gallery!
Great quality work, excellent service, I booked my next appointment before Mark had finished with this one!