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Why Choose Us?

Expert Carpet, Upholstery, Window and Solar Panel Cleaners in Ballarat

Ballarat Cleaning Specialists are proud to provide a top quality service to hundreds of individual domestic and commercial customers in the Ballarat area. We don’t just want you to be happy with our service; we want you to be thrilled!

Ballarat Cleaning Specialists offer Professional Window Cleaning, Expert Carpet & Upholstery Cleaning and Solar Panel Cleaning services to the greater Ballarat area.

We’re Weird, But in a Good Way! Here’s How We Are Redefining Customer Service Excellence:

  1. We don’t let you pay us until you are happy with the job. (Seriously, this is how our 100% Satisfaction Guarantee works! More on that below.)
  2. We don’t believe you when you say that you are happy with the job. So we follow up with a quality call just to check! (This is one way that we run towards problems, not away from them. If something isn’t right, then we want to know.)
  3. We scare our customers with our punctuality. We actually arrive when we say that we will. If for some strange reason we are running late, we communicate that to you with as much notice as we can. We respect your time. 
  4. We’re not the cheapest and we don’t claim to be. Instead, we offer a premium service experience. You will feel the difference from the moment that we answer the phone until the moment that we complete your high quality clean. 

Window Cleaning | Carpet Cleaning | Upholstery Cleaning | Solar Panel Cleaning

We offer window cleaning, but we are not window cleaners. We clean carpets, but we are not carpet cleaners. There are many service providers, but we are customer service providers.

Why Ballarat Cleaning Specialists?

We Know & Care

Our specialty isn’t just cleaning; most importantly it’s redefining customer service excellence. We know that what really counts is good quality service from people who care about the little things too. So we will not only provide you with the best quality clean, but most importantly the highest calibre service.

You Can Feel Comfortable

We don’t want you to feel like a guest in your own home, so we go the extra mile to be as unobtrusive as possible in the way we carry out our work. Relax! It’s your home and we will be done in a jiffy, leaving only our top quality results as evidence that we were ever even there!

You Can Trust Us

We are confident that you will love the service, and you should be confident too. Transparency is what we do! We will run towards our problems, not away from them!

We Guarantee It!

These are not just words; these are promises! We actually DON’T LET YOU PAY us until you have specifically expressed happiness with the job!

100% Satisfaction Guarantee

We guarantee to leave you 100% satisfied with the finished clean.

Unfortunately, due to their nature, we cannot guarantee the removal of any given stain in carpets or upholstery. We will also not give a refund if

  • The cause of your dissatisfaction is a factor that we had previously identified as inhibiting the quality of the job
  • The claim is unreasonable or seems designed to abuse the guarantee

Aside from these conditions, we will gladly offer to resolve the issue at no extra cost. If we are unable to do so, a full refund will be issued. Simple as that! We are confident in our ability to provide an elite level of service with which all of our customers will be satisfied

One Step Further

We don’t let you pay us until you have said that you are happy with the job! By taking this extra step, we put you in the driver’s seat of our satisfaction guarantee. We also hold ourselves accountable to run towards problems, not away from them. We do at times require deposits in advance (bookings over $1000) or full payments in advance (cleans related to rental vacates or the sale of a property) but by default, we don’t let you pay us until you say that the job is done. 

Ballarat Cleaning Specialists are committed to the highest quality Window, Carpet, Upholstery & Solar Panel Cleaning in Ballarat and its surrounding areas.

If we leave one streak on one window, call us back! We will return with a smile.

What our Customers Think

 

Best Window cleaners in Ballarat